Privacy Policy

Last updated: January 2025

1. Introduction

Handy Work ("we," "our," or "us") operates the website localhandywork.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

2. Information We Collect

Personal Information

When you submit a service request, we collect:

  • Full name
  • Email address
  • Phone number
  • Zip code and city/state
  • Project details (service type, timeline, budget range, project description)
  • Homeowner status

Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

3. How We Use Your Information

We use the information we collect to:

  • Process and verify your service request
  • Match you with a qualified local service professional
  • Communicate with you about your request
  • Send informational emails about your requested service (cost guides, tips)
  • Improve our website and services
  • Analyze usage patterns and optimize content

4. How We Share Your Information

TCPA Disclosure

When you submit and verify a service request, your contact information and project details may be shared with one vetted local service professional who matches your service type and location. This sharing occurs only after you have verified your request through our email confirmation process.

By submitting a request and providing consent, you agree to be contacted by Handy Work and a select local service professional regarding your project via phone, text, or email. This is not a condition of using our site.

For more details about our partner network, please visit our Partners page.

We Do Not:

  • Sell your information to data brokers or marketing lists
  • Share your information with multiple contractors simultaneously
  • Share your information before you have verified your request
  • Use your information for unrelated marketing purposes

5. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze site usage, and support our marketing efforts. These include:

  • Essential cookies: Required for site functionality
  • Analytics cookies: Google Analytics to understand site usage
  • Session cookies: To remember your preferences during a visit

You can control cookies through your browser settings.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy. Lead information is retained for up to 2 years for quality assurance and duplicate detection. Page view analytics data is retained for 90 days.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Revoke consent for data sharing at any time

To exercise any of these rights, contact us at privacy@localhandywork.com.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy

Our Site is not intended for children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: